Shuffleboard Planet strives to bring you the very best deals with the most comprehensive warranties. In the rare instance you receive a box that is undamaged, but the shuffleboard within is damaged, we will promptly assist you with an insurance claim for a refund or replacement unit/parts shipped to you at no cost. Please let us know of these damages within 72 hours of receiving your order.
DON'T WANT A SHUFFLEBOARD TABLE ANYMORE?
Please read the following carefully as some manufacturers do not accept returns in the case of buyer's remorse (meaning you purchased a shuffleboard, but simply had a change of heart). Many high-end table manufacturers have stringent policies, and many customers who purchase these have even more stringent requirements. This means that you can rest assured you have not been sold a returned unit. Lower-priced shuffleboards usually can be returned, but the more competitive/designer tables have a no-return policy.
We completely understand buyer's remorse can happen for any number of reasons--we are human after all--but we have no choice but to abide by their policies. Here is a list of name brands which do not accept returns, but not limited to these brands, as manufacturers may frequently change policies:
1. Berner Billiards (Custom)
Shuffleboard Planet wishes you years of fun with your purchase--please let us know if we can do anything to help. Feel free to email us at firstname.lastname@example.org with any questions!